Monday, October 6 was launch day for a fare structure change by Hampton Roads Transit (HRT). As voted on by the Transportation District Commission of Hampton Roads at their March meeting, free Transfers were eliminated while a Day Pass was instituted.
Personnel were deployed to the major transfer centers to deal with expected problems. I had volunteered for damage control duty and had the Military Circle Direct Transfer Center on Monday morning.
It turned out to be HRT's version of the Y2K scare. Nothing happened. A few minor incidents, but a mole hill compared to the expected mountain. When I called HRT's Tamara Poulson to exchange status reports just after 9 A.M., I was the third person to congratulate her on how well things went. As a Community Relations Specialist, Tamara had been point person in trying to get the word out. She did much better than any of us had hoped.
While at Military Circle I picked up a couple Transfers laying on the ground from the previous day as souvenirs. I probably should give Tamara one to mount on her office wall.